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They are always updating them
Have you checked on a new update?
Yes, checked for update and found no update available. Says sync software up to date. Issue only happens if playing music through bluetooth from phone, buttons lock up on radio and the only way to resolve is to push buttons on steering wheel and then radio will operate normally.
 

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Phoenix, AZ 85008
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Welcome to the FFO!

Not sure if this will help. Disconnect the car battery for 30 to 60 minutes. May reset the system like resetting a computer.

Know that doing this will reset some other things like the engine controls to name one. And the engine controls "learns" what is normal for sensors and how the vehicle is driven.

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